• 100% Satisfaction Guarantee
  • Free Email & Phone Support
  • Fast Australia wide delivery

Terms of Use

Towbars Australia is the owner of trade marks, trade secrets, processes, know how and intellectual property and provides automotive towing solutions to the retail and wholesale market through this online store as well as fitment centres and retail stores.

Towbars Australia has agreed to grant you with access to the site, the services, and use of certain intellectual property and confidential Information as set out in this agreement.

By the use of the site or the services you agree to be bound by this agreement. If you do not agree to the terms and conditions set out below you agree that you will not use the site or the services

General Terms & Conditions

Through your access to or use of Delucey Pty Ltd atf Delucey Trust trading as Towbars Australia, the website ("site") and url ("www.towbarsaustralia.com.au") you agree to be bound by the following terms and conditions ("Terms of Service").

Towbars Australia has endeavoured to make the descriptions (including all images) of the products as accurate as possible but cannot be held responsible for changes in design made by the relevant manufacturer at the time of purchase.

Because of the nature of the Internet, Towbars Australia provides and maintains towbarsaustralia.com.au on an "as is", "as available" basis and makes no promise that use of this website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control.

Towbars Australia will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communication outages, fire, flood, war or act of God.

These terms do not affect your statutory rights as a consumer.

Please note that all prices are in Australian Dollars (AUD). If you access towbarsaustralia.com.au outside of Australia, you are responsible for compliance with local laws.

Towbars Australia may change or withdraw any part of towbarsaustralia.com.au, or may refuse you access to the web site at any time if we consider it necessary.

Towbars Australia may also terminate this agreement and immediately remove, cancel or suspend access to and use of towbarsaustralia.com.au upon breach of any part of these terms whatsoever.

Termination shall be without prejudice to towbarsaustralia.com.au's other rights.

Towbars Australia acts as a principal on its own account and not as an agent for you or any other person.

If Towbars Australia does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these terms is held to be unenforceable, such part will at towbarsaustralia.com.au's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These terms constitute the full agreement between you and towbarsaustralia.com.au and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Use of towbars Australia website and these terms are subject to Australia Law and the jurisdiction of Australian Courts.

Insurance
Insurance of your order is not offered during checkout however Towbars Australia offers a 100% satisfaction guarantee.  All parcels are tracked during transit therefore lost items are very rare.  Parcel scanning results track how, when and where the delivery has been made and to which shipping address.  Shipping address details are provided by you in your order and detailed on your invoice.

Protecting Your Security

To ensure that your credit card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

You agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Anti Spam Policy

Towbars Australia believes that the privacy of its users is of the utmost importance, and all efforts are made to ensure that any communication from Towbars Australia is carried out to benefit our valued customers.

Towbars Australia uses third-party tools for all mass email campaigns, allowing users to unsubscribe should they wish to no longer receive emails from us. These tools allow us to manage our email lists and ensure that once a user has unsubscribed they can no longer be contacted. These tools abide by anti-spam laws and make all efforts to ensure that any email communication is carried out to benefit recipients.

Towbars Australia adheres to the Australian Spam Act 2003 and regularly updates this policy in response to changes set by ACMA (Australian Communications and Media Authority)

Should you receive any communications from Towbars Australia and no longer wish to do so, please unsubscribe by sending an email to sales@towbarsaustralia.com.au